Receptionist

About the role

As a Receptionist at Specsavers in Worthing you will be the first point of contact for customers and patients, providing a warm welcome and efficient administrative support on a busy high‑street store.

Key responsibilities

• Answer phone calls and respond to general enquiries.
• Triage patients and direct them to the appropriate service.
• Support audiology administration, including updating and filing records and managing appointments.
• Assist with minor hearing‑aid repairs after training.
• Maintain a first‑class customer service experience and help ensure smooth store operations.

Required profile

• Organised and able to handle a variety of tasks in a fast‑paced environment.
• Welcoming attitude with strong communication skills.
• Willingness to work full‑time (40 hours) including Saturdays, with no late‑night shifts.

Required skills

• Basic hearing‑aid repair (minor repairs) after training.

What we offer

• Full‑time permanent role (40 hours per week).
• Training and development opportunities in audiology and optical services.
• Pension auto‑enrolment.
• Supportive leadership team and a vibrant store environment.