Receptionist

About the role

This front‑desk position is an ideal entry point into office and business support. No prior office experience is required – the right attitude and willingness to learn are key. You will be the first point of contact, helping to create a welcoming environment for clients and colleagues.

Key responsibilities

• Greeting clients, visitors and colleagues with a warm, professional welcome.
• Answering, directing calls and taking messages.
• Managing the enquiries inbox and routing emails to the appropriate team.
• Keeping the office diary up to date and coordinating meetings.
• Maintaining a tidy, welcoming reception and communal space.
• Supporting events, travel arrangements and day‑to‑day office administration.

Required profile

• Previous experience in a customer‑service environment.
• Positive, can‑do attitude with a genuine passion for helping people.
• Confidence to take initiative and solve problems independently.
• Good organisational skills and an eye for detail.
• 5 GCSEs (grades A‑C/9‑4) including Maths and English, or equivalent.

Required skills

• Proficiency with Microsoft Office applications.

What we offer

• Free car parking.
• Enhanced parental leave.
• On‑site gym and fitness classes.
• Group health‑insurance access.
• Discretionary annual bonus scheme.
• Regular socials and quarterly peer‑voted awards.
• Cycle‑to‑work scheme and employee assistance programme.
• Office closure over Christmas and genuine training and development support.