Receptionist

About the role

The client is seeking a friendly and professional Receptionist to be the first point of contact for students, staff, visitors and contractors at a school in Rainham, Essex. The role combines front‑of‑house duties with administrative support for the wider team.

Key responsibilities

• Greet and welcome all students, staff, visitors and contractors in a courteous manner.
• Answer, screen and direct incoming telephone calls, taking accurate messages when required.
• Manage visitor sign‑in procedures and ensure safeguarding and security protocols are followed.
• Maintain a clean, tidy and welcoming reception area.
• Handle incoming and outgoing post, parcels and deliveries, ensuring prompt distribution.
• Coordinate meeting‑room bookings and prepare rooms for meetings and events.
• Assist with organising meetings, training sessions and school events, including arranging refreshments.
• Monitor and order office and reception supplies to maintain adequate stock.
• Maintain accurate records, filing systems and student information in line with data‑protection requirements.
• Support senior leadership and administrative staff with general office duties while maintaining confidentiality.

Required profile

• Excellent communication and interpersonal skills.
• Friendly, professional and approachable manner.
• Strong organisational abilities with great attention to detail.
• Ability to multitask, prioritise workload and handle confidential information discreetly.
• Positive attitude and willingness to work as part of a team.
• Previous experience in a receptionist, front‑of‑house or administrative role is desirable but not essential.

Required skills

• Proficiency in Microsoft Word.
• Proficiency in Microsoft Excel.
• Proficiency in Microsoft Outlook.