Receptionist – Navy Command Headquarters

About the role

The Navy Command Headquarters is looking for a professional front‑desk Receptionist to be the first point of contact for visitors and callers at its Portsmouth location. You will ensure smooth access control, support security procedures and provide essential administrative assistance.

Key responsibilities

• Greet all visitors, verify identity and issue access passes in line with security clearance.
• Answer incoming telephone enquiries and route calls to the appropriate departments.
• Provide an initial response to incidents, emergencies and building evacuations, acting as the focal point for visitors.
• Support the Security Team with routine administrative tasks within the security office.

Required profile

• Strong written and oral communication skills.
• Good numeracy and computer literacy.
• Ability to work with minimal supervision.

Required skills

• Proficiency with Microsoft Word.
• Proficiency with Microsoft Excel.

What we offer

• Annual salary of £27,866.
• Civil Service Defined Benefit Pension scheme contribution.
• Learning and development tailored to the role.
• Flexible working options and an inclusive culture.
• 25 days paid annual leave, increasing to 30 days.