Receptionist (Regional Guest Services Ambassador)

About the role

Portico is seeking a friendly and proactive Receptionist, also known as a Regional Guest Services Ambassador, to join a brand‑new team at the Manchester office of a global consultancy firm. Working full‑time, you will be the first point of contact for staff and visitors, ensuring a welcoming and efficient front‑desk experience.

Key responsibilities

• Greet and direct staff, clients, and visitors with a professional and courteous demeanor.
• Manage and facilitate meeting rooms, including booking, set‑up, and hospitality support.
• Provide general office support such as handling mail, deliveries, and basic administrative tasks.
• Anticipate client needs and follow up to exceed expectations on every interaction.
• Identify and suggest innovative ways to improve reception services.

Required profile

• Positive, team‑oriented attitude with strong organisational abilities.
• Excellent communication and personal presentation skills.
• Proactive problem‑solving mindset and willingness to take ownership of tasks.
• Experience delivering high‑level customer service in a fast‑paced environment.

Required skills

What we offer

• Competitive salary of £31,080 per annum.
• 40‑hour work week with flexible shift options.
• Generous holiday allowance and pension contributions.
• Life insurance, employee assistance helpline, and discount platform.
• Access to a Training Academy for continuous development.