Receptionist – Volkswagen Stockport

About the role

As the first point of contact for visitors at the Volkswagen Stockport showroom, you will create a warm and welcoming environment while delivering excellent customer service. This full‑time, on‑site role offers the chance to develop your skills within a global automotive group.

Key responsibilities

• Greet and welcome customers and visitors in a friendly, professional manner.
• Accurately record calls and visits, relay messages promptly.
• Manage emails and handle customer enquiries.
• Maintain a clean, inviting waiting area and showroom.
• Perform general administrative duties to support smooth business operations.

Required profile

• Demonstrated experience in a customer‑service role with a focus on positive experiences.
• Strong communication and interpersonal skills.
• Ability to multitask and work well under pressure.
• Excellent organisational skills with attention to detail.
• IT literate with a willingness to learn new systems quickly.

Required skills

• Proficiency in Microsoft Office.

What we offer

• 33 days of annual leave (including bank holidays).
• Exclusive retail discounts on new and used cars, servicing and more.
• Company pension scheme and share purchase plan.
• Family‑friendly policies, cycle‑to‑work scheme and flexible working options.
• 24/7 access to healthcare professionals and paid volunteer day.
• Training and development opportunities.