Regional Manager – Self Storage (London Area)

About the role

We are seeking an experienced, commercially‑driven Regional Manager to lead a portfolio of self‑storage sites across the London area. This hands‑on, field‑based role combines strategic oversight of regional P&L and pricing with day‑to‑day coaching of Store Managers and on‑site standards checks. You will report directly to the General Manager of Operations and help shape the region’s growth plans.

Key responsibilities

• Oversee performance and operations of multiple self‑storage stores in the London area.
• Review regional P&L, pricing strategy and drive occupancy and revenue targets.
• Visit sites regularly to support Store Managers, resolve complex customer issues and ensure compliance with safety and company standards.
• Analyse KPIs, prepare monthly P&L reports for ownership and implement initiatives to improve sales, cost control and profitability.
• Collaborate with senior leadership on regional strategy, marketing and community engagement.
• Foster a culture of accountability, development and continuous improvement across the region.

Required profile

• Proven experience managing multi‑site retail or service operations, preferably in storage, property or related sectors.
• Strong leadership and people‑management abilities, including coaching and performance management.
• Solid commercial acumen with the ability to interpret financial reports and drive profitability.
• Good knowledge of the UK retail or storage market.
• Excellent customer‑service orientation and problem‑solving skills.
• Effective communication and interpersonal skills.
• Organisational and time‑management capabilities to plan regional visits and prioritise tasks.
• Experience implementing health‑and‑safety standards and compliance processes.
• Relevant education in business, management or equivalent practical experience.

Required skills

• Proficiency with standard office software (e.g., Microsoft Office).
• Ability to analyse KPIs and use data to inform decisions.