Repairs Assistant (Temporary, Glasgow)

About the role

This temporary position supports a busy housing association in Glasgow, handling tenant repair requests and ensuring timely maintenance. The role is ideal for candidates with prior experience in repairs or maintenance who thrive in a fast‑paced environment.

Key responsibilities

• Act as the first point of contact for tenants reporting repairs and maintenance issues.
• Log and process repair requests accurately within the housing management system.
• Liaise with contractors, operatives, and tenants to schedule appointments and monitor progress.
• Provide tenants with updates on outstanding repairs and maintenance works.
• Raise work orders and maintain accurate records of all activities.
• Monitor contractor performance and assist with repairs administration.
• Handle incoming calls, emails, and correspondence related to repair enquiries.
• Support the wider housing team as required.

Required profile

• Previous experience in a repairs assistant or similar role.
• Background in social housing, property, repairs, maintenance or construction.
• Excellent communication and organisational abilities.
• Strong ability to manage a busy workload and prioritise tasks.
• Professional, customer‑focused attitude.

Required skills

• Proficiency with Microsoft Office packages.

What we offer

• Initial 2‑3 month contract with strong possibility of extension.
• Competitive hourly rate.
• Hybrid working arrangement.