Residential Fibre Installation Engineer

About the role

The role involves installing, testing, commissioning, maintaining and repairing fibre broadband services in residential properties across the North West. You will work for a leading telecommunications infrastructure specialist delivering major network build projects. The position requires delivering high‑quality customer service while adhering to health and safety standards.

Key responsibilities

• Install Fibre‑to‑the‑Premises (FTTP) and associated broadband equipment in residential properties.
• Route and secure internal and external fibre cabling following company standards.
• Install and configure Optical Network Terminals (ONTs), routers and customer equipment.
• Perform fibre splicing, termination and connections as required.
• Conduct service activation and commissioning activities.
• Perform optical testing using Power Meters and OTDRs.
• Diagnose and resolve network faults and connectivity issues.
• Explain equipment operation to customers and obtain sign‑off.
• Carry out site risk assessments and follow health & safety procedures.
• Complete accurate installation records and job reports.

Required profile

• Proven experience installing fibre broadband in residential settings.
• Ability to work safely with ladders, power tools and specialist equipment.
• Strong customer‑focused attitude and professional communication.
• Willingness to follow company health and safety policies and industry regulations.

Required skills

• FTTP installation
• Fibre splicing and termination
• Optical testing with Power Meter and OTDR
• ONT and router configuration
• Use of ladders and power tools