Restaurant General Manager (Ruislip)

About the role

As the Restaurant General Manager you will lead from the front, taking full ownership of the restaurant’s performance, people, culture and results. You will ensure brilliant guest experiences while building a high‑performing, future‑ready team.

Key responsibilities

• Lead the restaurant with confidence, making sound decisions that deliver short‑term results and support long‑term success.
• Build and develop a high‑performing leadership team through regular coaching, feedback and delegation.
• Attract, recruit and develop diverse talent, identifying future leaders and creating clear progression pathways.
• Maintain smooth, efficient operations by setting priorities, upholding operational standards and planning labour and stock effectively.
• Deliver exceptional guest experiences by ensuring fast, friendly, consistent service and handling customer concerns professionally.
• Drive continuous improvement using guest feedback and lead the team through change and innovation.

Required profile

• Proven leadership experience in a restaurant or fast‑food environment.
• Accountability for performance, people development and cultural standards.
• Ability to stay calm and decisive during busy or challenging periods.
• Strong communication skills and a passion for building high‑performing teams.

Required skills

What we offer

• Opportunity to lead a flagship KFC restaurant in a vibrant community.
• Career progression within a global brand.
• Supportive work environment focused on personal growth.