Retail Assistant - Samsung Experience Store

About the role

PRS& Samsung is hiring a full-time Retail Assistant for its Samsung Experience Store in Stratford. The role delivers the brand's ethos and provides inspirational customer service, helping customers discover Samsung products and services and enrich their connected lives. Hours are 40 per week.

Key responsibilities

• Assist customers in understanding and using the full potential of Samsung products
• Deliver friendly, high-quality customer service
• Showcase Samsung products and help customers find the right fit
• Provide basic device repairs and resolve common issues promptly
• Maintain a welcoming, organised store environment
• Ensure compliance with health and safety regulations
• Stay up to date on the latest Samsung products and technologies

Required profile

• Passion for people and technology, with excellent interpersonal skills
• Commercially minded, combining a love of tech with a results-driven approach
• Adaptable and able to thrive in a fast-paced environment
• Keen learner who keeps improving their product knowledge

What we offer

• Pay of £14.80 per hour with 20% bonus potential
• Samsung employee discount portal
• Birthday holiday
• Perks and rewards with discounts across multiple retailers
• Well-being tools and platform
• Seeded devices, including flagship models
• Employee assistance platform
• Learning and development support covering induction, FCA, product knowledge and customer journey