Retail Customer Advisor – 12 Hours (Swindon)

About the role

Join Three’s retail team in Swindon as a Customer Advisor, working 12 hours across 2‑3 days per week. You will be the first point of contact for customers entering the store, helping them discover and use Three’s mobile and digital services.

Key responsibilities

• Engage with customers to understand their needs and provide tailored product recommendations.
• Deliver exceptional service that enhances the overall customer journey.
• Drive sales and meet personal and store KPIs, including on‑target bonuses.
• Provide personalized solutions and support for product and service queries.
• Maintain store presentation standards and ensure compliance with health and safety policies.

Required profile

• Strong customer‑focused attitude with excellent communication skills.
• Ability to work flexible hours, including weekends on a rotating basis.
• Team player who contributes to a positive store environment.
• Basic numeracy and ability to handle cash transactions.

Required skills

What we offer

• Hourly rate of £13.72 plus a 15% on‑target bonus paid monthly.
• Opportunities for career progression within a leading telecom network.
• Supportive and inclusive workplace culture.
• Training on Three’s product portfolio and sales techniques.