Retail Operations Manager

About the role

We are seeking a Retail Operations Manager to support the growth and performance of our Morrisons store in Kirkstall. Reporting to the Store Manager, you will ensure smooth day‑to‑day operations, uphold high standards for customers and colleagues, and foster an inclusive, high‑performing team.

Key responsibilities

• Take end‑to‑end responsibility for all store operations, allocating resources to meet routine standards.
• Mentor and develop talent across the store and region, building a pipeline of future leaders.
• Partner with the People Manager to embed a culture comfortable with change.
• Ensure compliance with food safety laws and other legal requirements.
• Support department managers with action plans to improve performance and achieve KPI targets.
• Contribute to the annual store plan, identifying commercial opportunities to maximise sales.
• Lead by example to deliver exceptional standards, focusing on customer‑centric outcomes.
• Oversee processes that affect product availability and drive continuous improvement.

Required profile

• Strong leadership with the ability to role‑model inclusive behaviours.
• Proven experience in developing and motivating teams.
• Commercial mindset with a focus on achieving operational KPIs.
• Ability to work collaboratively with multiple stakeholders.

Required skills

• Food safety compliance knowledge.

What we offer

• Opportunity to work for the UK’s fourth largest supermarket chain.
• Career progression within a national retail organisation.
• Supportive environment that values diversity and development.