Retail Sales Assistant – Tiles Specialist

About the role

Join Topps Tiles as a Retail Sales Assistant and become a specialist in helping customers bring their tile projects to life. Working in a supportive store team, you will use a consultative approach to understand needs and recommend the right products.

Key responsibilities

• Build lasting relationships with trade and retail customers through a consultative sales approach.
• Ask the right questions to understand customer requirements and confidently recommend suitable tiles and accessories.
• Use creativity to inspire customers with colour, style, layout and design ideas.
• Drive sales by leveraging expert product knowledge and closing opportunities.
• Maintain a tidy store environment and assist with stock handling, including lifting heavy boxes.

Required profile

• Age 21 or over (or 20 and below for a lower hourly rate).
• Outgoing, friendly and energetic personality.
• Willingness to learn about tiles and retail processes.
• Ability to work a flexible schedule, including some weekends.

Required skills

What we offer

• Competitive basic salary (£12.71/hr for 21+ or £10.85/hr for 20‑ and below) plus personal sales commission.
• No evening work and three days off at Christmas.
• Ongoing training, development and progression opportunities.
• Generous staff discount and access to a benefits platform.