Road Transport Agent (Nights)

About the role

Expeditors, a global logistics and information services company, is hiring a Road Transport Agent (nights) in Feltham. The position reports to the Regional Ground Network Services Manager, Ground Network Operations Manager, Ground Network Supervisors and Lead Agents. GNS agents manage daily truck operations and keep shipments flowing smoothly through the network. Various schedules are required, including late afternoon, evenings, nights, weekends and holidays.

Key responsibilities

• Ensure smooth and timely freight process flow
• Enter data accurately and on time into the operational system
• Optimize route planning and truck utilization
• Arrange shipments with internal and external customers while meeting customer service standards
• Maintain good relationships with suppliers
• Comply with internal and external government regulations
• Understand department processes and look for ways to improve efficiency and productivity
• Follow standard operating procedures and meet KPIs
• Communicate promptly and escalate problems to management when needed

Required profile

• 6 months to 1 year of related experience and/or training, or an equivalent combination of education and experience
• Fluent in English
• Effective interpersonal skills
• Proactive, with strong organizational skills

Required skills

• Basic computer skills (Excel, Word, PowerPoint)

What we offer

• Health plan
• Employee stock purchase plan
• Training and personnel development program
• Employee referral bonus
• Bike-to-work scheme