Room Attendant

About the role

AG Hotels is looking for a dedicated Room Attendant to join the team at the Crown Hotel in London. The role involves maintaining high standards of cleanliness and guest satisfaction across bedrooms and public areas of the property.

Key responsibilities

• Prepare guest bedrooms and common areas according to standard operating procedures.
• Report and coordinate resolution of any maintenance issues with the maintenance team.
• Monitor cleaning supply levels and place orders when necessary.
• Assist guests with queries and complaints, ensuring a positive experience.
• Lead personal and team development through continuous professional training.
• Perform any other reasonable tasks assigned by management.

Required profile

• Physical stamina to perform demanding tasks for extended periods.
• Strong attention to detail and commitment to high cleanliness standards.
• Knowledge of cleaning products, equipment, and techniques.
• Ability to follow safety procedures and guidelines.
• Flexibility to work in indoor and outdoor environments.
• Positive attitude, strong work ethic, and willingness to work weekends and bank holidays as needed.

Required skills