Ruminant Account Manager ID & Trade - North and Central England

About the role

The Ruminant Account Manager ID & Trade will oversee MSD's relationship with its most important trade customers in the Central region. The role focuses on acquiring and maintaining long-term key customers by understanding their needs and promoting the company's products and solutions within the Identification and Biopharma POM-VPS portfolio.

Key responsibilities

• Build trust relationships with a portfolio of trade channel customers.
• Understand key customer needs and requirements thoroughly.
• Expand relationships with existing customers by proposing solutions that meet their objectives.
• Act as the communication link between key customers and internal teams.
• Resolve customer issues and complaints to maintain trust.
• Help generate new sales that become lasting relationships.
• Prepare regular progress and forecast reports for internal and external stakeholders using key account metrics.

Required profile

• Degree level or relevant qualification.
• Proven experience as an account manager.
• Understanding of the agricultural retail sales function.
• Fluent English, spoken and written.
• Must live within the defined territory.

Required skills

• Sales and solution selling based on customer needs.
• Account management, commercial and strategic account sales, and product knowledge.
• Relationship management and sales process management.
• Problem-solving, negotiation, and time and project management.