Sales Administrator – Customer Service & Order Processing

About the role

We are looking for a Sales Administrator to join an industrial and manufacturing company in Ellesmere Port. The role focuses on handling daily customer service tasks, processing orders accurately, and supporting the sales team to ensure smooth operations.

Key responsibilities

• Process customer orders promptly and maintain accurate records.
• Communicate order status and delivery schedules to clients.
• Prepare quotes, manage sales documentation, and support the sales team.
• Ensure data accuracy in order tracking systems.
• Handle customer enquiries and resolve issues quickly.
• Coordinate with internal departments to meet customer requirements.
• Monitor stock levels and liaise with the warehouse for order fulfilment.
• Assist with invoicing and payment processing as needed.

Required profile

• Previous experience in a customer service or administrative role.
• Strong organisational skills and attention to detail.
• Proactive problem‑solving attitude.
• Ability to start immediately in a temporary, on‑site position.

Required skills

• Order management systems
• Microsoft Office applications

What we offer

• Weekly pay
• Free on‑site parking
• Immediate start
• Potential to convert to a permanent role