Sales Administrator

About the role

We are seeking a detail‑oriented Sales Administrator to join our fast‑paced office in West Horndon. The role sits at the centre of the sales operation, ensuring smooth communication between customers and internal teams while maintaining accurate records.

Key responsibilities

• Managing a busy inbox and handling reception duties
• Processing sales orders with precision and efficiency
• Ordering materials/stock and coordinating bookings
• Monitoring stock levels and supporting annual stock valuations
• Logging enquiries and preparing accurate customer quotes
• Delivering excellent customer service through regular communication
• Producing and maintaining Excel reports
• Supporting New Product Introduction (NPI) meetings
• Raising sales invoices and matching purchase orders with documentation
• Collaborating closely with Sales Admin, Design, Production, and Transport teams

Required profile

• Organised and proactive with the ability to juggle multiple priorities
• Experience in a sales administration role (manufacturing experience a plus)
• Familiarity with purchase ledger processes is beneficial
• Strong attention to detail and accuracy in data entry
• Confident communication and interpersonal skills
• Solid organisational and time‑management abilities

Required skills

• Microsoft Excel
• Microsoft Office suite

What we offer

• Free on‑site parking
• Company pension scheme
• 20 days annual leave (rising to 25 after 5 years) plus bank holidays
• Long‑service award bonuses
• Early Friday finish at 12 pm
• Monday‑Thursday 8:15 am‑5:15 pm, Friday 8:15 am‑12:00 pm