Sales Administrator

About the role

Via is supporting an established fashion and apparel business to recruit a Sales Administrator to join its London team. This is a great opportunity for someone who is organised, detail‑focused and interested in building a career within the fashion industry.

Key responsibilities

• Provide day‑to‑day administrative support to Account Managers and the Sales team.
• Process and manage customer orders accurately.
• Prepare order confirmations, costing sheets and other sales documents.
• Track orders through the process and help ensure deadlines are met.
• Liaise with design, technical and other internal teams.
• Keep customers and colleagues updated on order progress.
• Follow up on approvals, product fit comments and costings.
• Maintain accurate customer and order information.
• Support Account Managers with information needed for customer meetings and requests.
• Conduct basic market, customer and competitor research.
• Help coordinate multiple orders and priorities in a fast‑paced environment.
• Use Excel and internal systems to maintain accurate records.

Required profile

• Organised, proactive and genuine interest in fashion and products.
• Some experience in administration, sales support, customer service, retail or merchandising.
• Strong organisation and attention to detail.
• Excellent written and verbal communication skills.
• Confidence working with different teams and managing multiple priorities.
• Good Microsoft Office skills, particularly Excel.

Required skills

• Microsoft Excel
• Microsoft Office
• Product Lifecycle Management (PLM) software (useful but not essential)

What we offer

• Salary of £26,000–£27,000 per year.
• Early finish on Fridays.
• 20 days' annual leave plus bank holidays.
• Company pension scheme.
• Reward and recognition programme and long‑service awards.
• Discounted sample sales and regular team/social events.
• Fresh fruit provided twice a week.
• Opportunity to develop experience leading to Account Management, Sales, Buying or Merchandising roles.