Sales Administrator – Support Regional Sales Team

About the role

We are seeking a highly organised Sales Administrator to join our dynamic regional sales team in North East England. Reporting to the Sales Director, you will play a pivotal role in ensuring a seamless customer journey while supporting the team to hit sales targets and maintain operational excellence.

Key responsibilities

• Support the sales team in achieving reservation, exchange, and completion targets.
• Liaise with solicitors and site teams to ensure smooth sales and conveyancing processes.
• Coordinate part‑exchange processes, valuations, and timelines.
• Maintain and update internal systems with accurate customer and sales data.
• Produce and distribute sales reports, including month‑end reporting.
• Administer contracts, completion statements, and customer documentation.
• Work closely with finance to manage reservations, payments, and extras.
• Coordinate utilities, final readings, and customer handover processes.
• Support wider sales activities such as forecasts, releases, and promotions.
• Deliver a high standard of customer service throughout the buying journey.

Required profile

• Experience in an administrative role, preferably within sales administration.
• Strong organisational skills with the ability to prioritise and work accurately.
• Confident communicator at all levels, both internally and externally.
• High attention to detail.
• Collaborative team player with a proactive approach.
• Knowledge of the house buying process is desirable.

Required skills

• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• Microsoft Teams