Sales Advisor – Retail & Customer Service

About the role

Join Wolseley’s Honiton store as a Sales Advisor, where you’ll combine face‑to‑face retail duties with phone and inbox support. You’ll be the first point of contact for customers, helping them find the right products and solutions while maintaining strong relationships.

Key responsibilities

• Serve customers behind the trading counter, providing expert advice.
• Answer telephone calls and manage a centralised inbox for customer queries.
• Stock and organise inventory in the warehouse.
• Make outbound calls to nurture existing customer relationships.
• Work a standard 40‑hour week, Monday‑Friday, 8:00 am‑5:00 pm.

Required profile

• Enthusiastic and motivated about delivering great service.
• Ability to provide exceptional customer experiences.
• Strong relationship‑building skills.
• Team‑player with a proactive, ‘can‑do’ attitude.

Required skills

What we offer

• Competitive salary of £26,690 plus bonus potential.
• Annual leave that increases with service length.
• Pension scheme matched up to 9%.
• Enhanced maternity and adoption leave.
• Access to discounts, free healthcare, YuLife app, Cycle‑to‑Work scheme, and more.