Sales Assistant

About the role

Join Topps Tiles as a Sales Assistant and become part of a supportive, small team that helps customers bring their home improvement visions to life. You will use a consultative approach to guide shoppers through product choices, ensuring they leave with the perfect tiles for their projects.

Key responsibilities

• Build long‑standing relationships with trade and retail customers using a consultative sales approach.
• Ask the right questions to understand customer needs and recommend the best products.
• Inspire customers with colour, style, layout and design ideas.
• Drive sales through expert product knowledge and confident closing techniques.
• Maintain a tidy and safe store environment, including lifting and moving stock as required.

Required profile

• Outgoing, friendly and energetic personality.
• Excellent communication skills and a customer‑first attitude.
• Physically able to lift heavy boxes.
• No prior retail or tile experience needed – full training will be provided.

Required skills

What we offer

• Competitive basic salary (£12.71/hr for 21+ or £10.85/hr for under 20) plus personal sales commission.
• No evening work and three days off at Christmas, including Christmas Eve and Boxing Day.
• Ongoing training, development and progression opportunities.
• Generous staff discount and access to a benefits platform with discounts from hundreds of retailers.