Sales Assistant

About the role

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you! As a Sales Assistant you will help the store run smoothly and deliver an outstanding shopping experience.

Key responsibilities

• Work harmoniously with colleagues, fostering an inclusive and supportive team environment.
• Assist in day‑to‑day store operations, ensuring compliance with company policies.
• Process transactions accurately and handle various payment methods efficiently.
• Maintain a clean, organised, and visually appealing sales floor with fully stocked displays.
• Support in‑store promotions, set‑ups and visual merchandising to drive sales.

Required profile

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share enthusiasm.
• Excellent communicator with a friendly, approachable demeanour.
• Energetic, driven, reliable and a trustworthy team player.

What we offer

• Monthly performance‑driven bonus scheme.
• 50% colleague discount across Mountain Warehouse and Animal, plus twice‑yearly uniform allowance.
• 28 days annual leave including Bank Holidays.
• Access to Employee Assistance Programme and Colleague Hardship Scheme.
• Generous referral incentive, auto‑enrolment pension, and length‑of‑service awards.