Sales Assistant – Pipe and Climate Centre

About the role

We are looking for a motivated Sales Assistant to join our Pipe and Climate Centre in Brimsdown. The role is split 50/50 between sales and office duties, providing a varied day‑to‑day experience supporting both customers and the technical team.

Key responsibilities

• Serve customers on the trade counter, understand their needs and recommend suitable products.
• Respond promptly and courteously to enquiries via phone and email.
• Assist the technical team by preparing quotes and handling email enquiries.
• Work a rotating shift pattern: week 1 07:00‑16:00, week 2 08:00‑17:00, Monday‑Friday, 40 hours per week.
• Maintain a clean and organised branch environment and support colleagues as needed.

Required profile

• Previous face‑to‑face customer service experience.
• Experience working at a trade counter or in an office setting.
• Team‑player attitude with a willingness to help across all areas of the branch.
• Eagerness to learn, positive enthusiasm and a strong work ethic.

Required skills

What we offer

• Competitive salary with bonus potential.
• Annual leave that increases with length of service.
• Pension scheme matched up to 9%.
• Enhanced maternity/adoption leave.
• Access to online and high‑street discounts.
• Free healthcare, YuLife wellbeing app and Cycle‑to‑Work scheme.