Sales Development Representative – Remote

About the role

Flat Rock is seeking a driven Sales Development Representative to fuel its go‑to‑market strategy. The role focuses on generating and qualifying leads for the sales team, primarily within the BPO, outsourcing and staff‑augmentation markets. This is a remote position offering a competitive base salary plus unlimited commission.

Key responsibilities

• Identify and prospect target accounts in BPO, outsourcing and staff‑augmentation sectors.
• Use LinkedIn and other social platforms as primary channels for lead generation and engagement.
• Execute outbound campaigns via social selling, email and phone.
• Qualify inbound and outbound leads against the defined ICP and hand over sales‑ready opportunities.
• Conduct initial discovery conversations to understand client needs and outsourcing challenges.
• Book qualified meetings for Sales Executives and support pipeline growth.
• Maintain accurate CRM records and activity tracking.
• Collaborate closely with Sales and Marketing to refine messaging and targeting.
• Stay informed on outsourcing trends, delivery models and competitor offerings.

Required profile

• Proven experience as an SDR, BDR or similar role within BPO, outsourcing, IT staffing or staff‑augmentation.
• Strong understanding of BPO and staff‑augmentation service models.
• Demonstrated success using LinkedIn and social media for B2B lead generation.
• Experience engaging senior stakeholders such as founders, directors, heads of operations, CTOs and HR leaders.
• Confident communicator with strong written and verbal skills.
• Comfortable working to targets in a fast‑paced sales environment.

Required skills

• LinkedIn for social selling and lead generation.
• CRM systems for activity tracking and pipeline management.

What we offer

• Opportunity to join a rapidly scaling outsourcing business.
• Clear progression into Account Executive or senior sales roles.
• Hands‑on exposure to complex BPO and staff‑augmentation sales cycles.
• Supportive, performance‑driven sales culture.
• Competitive base salary (£30,000) plus unlimited commission.