Sales Executive

About the role

The Sales Executive supports marketing, leasing and occupancy/revenue objectives for Canvas/Chapter by managing leasing activities for new residents and renewals of existing residents. Responsibilities include qualifying leads, arranging community tours and unit viewings, and completing resident administration to secure leases.

Key responsibilities

• Respond to all incoming sales enquiries promptly and meet set targets.
• Initiate proactive outbound contact to convert leads and existing database contacts.
• Maintain up‑to‑date knowledge of community amenities, units and local area features.
• Plan and organise daily activities to maximise leasing numbers.
• Convert prospects into viewing appointments and bookings.
• Support cross‑selling across communities based on resident requirements.
• Follow up on documentation, contract returns and payments.
• Manage cancellations and negotiate compromises when needed.
• Undertake marketing activities to promote the property and monitor competitor activity.

Required profile

• Good general education demonstrating literacy and numeracy.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Excellent customer service and sales experience in a world‑class accommodation or hospitality environment.
• Strong organisational skills with the ability to multitask and maintain accuracy.
• Culturally aware with adaptable communication and negotiation abilities.
• Team‑player who is approachable, proactive and able to work autonomously.
• Fluent English verbal and written communication skills.

Required skills

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• Salesforce (desirable)