Sales Manager

About the role

We are seeking a Sales Manager on a 12‑month fixed‑term contract to cover maternity leave. The role will lead an internal sales team, provide daily support to team leaders and work in a hybrid setting.

Key responsibilities

• Provide leadership and line management for the Internal Sales Team, including coaching and development.
• Oversee workflow, staff competency and training requirements.
• Ensure telephone teams maximise business opportunities across regions.
• Assist field and internal sales teams with complex broker queries and escalations.
• Plan and deliver onboarding training for new team members, including Field Sales.
• Maintain compliance with regulatory guidelines and internal policies.
• Collaborate with Operations to improve efficiency and customer outcomes.

Required profile

• Proven leadership experience within sales or financial services.
• Demonstrable people‑management experience, including coaching and mentoring.
• Excellent verbal and written communication skills.
• Flexible, proactive and committed to high performance.
• Solution‑focused mindset and highly organised.

Required skills

• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).

What we offer

• Hybrid working up to two days per week from home after training.
• 11% non‑contributory pension scheme.
• 25 days annual leave plus bank holidays, increasing with service, plus an extra day for your birthday.
• Annual leave buying scheme of up to five days.
• Discretionary annual bonus.
• Private medical insurance and life assurance (4× basic salary).
• Enhanced company sick pay, income protection and paid volunteer time.
• Family‑friendly policies, electric‑vehicle salary sacrifice, free flu jabs and eyecare vouchers.
• Opportunities for formally recognised industry qualifications and retailer discounts.