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Sales Support Administrator

Ecotricity · Stroud

Hybrid 🇬🇧 English
CRM

Job description

About the role

We are seeking a Sales Support Administrator to join our fast‑growing B2B sales team in Stroud. The role provides essential administrative assistance throughout the sales cycle, ensuring accurate documentation, timely quote preparation and smooth coordination between internal departments and customers.

Key responsibilities

  • Enter and maintain sales data, prepare documents and manage contracts in the CRM system.
  • Generate complex gas and electricity quotes, validate documentation and meet tight deadlines.
  • Process sales requests accurately and respond to customer queries, directing them to the appropriate sales representative.
  • Liaise with pricing, customer service and other internal teams to support bid and tender submissions.
  • Identify and implement improvements to sales administration processes.
  • Produce standard and ad‑hoc reports for senior managers.
  • Provide additional ad‑hoc support for internal and external projects via email and telephone.

Required profile

  • Proven experience in sales support, sales administration or a customer‑service role.
  • Strong organisational, multitasking and time‑management abilities.
  • Analytical mindset with the capacity to interpret data and spot opportunities.
  • Excellent written and verbal communication skills.
  • High attention to detail and accuracy in documentation.
  • Ability to work collaboratively in a fast‑paced sales environment.

Required skills

  • CRM system usage

Questions fréquentes

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Published 3 months ago

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Ecotricity

Stroud