Sales Support Administrator (Part‑time, 3 days/week)

About the role

We are seeking a highly organised Sales Support Administrator to join our team in Horsham on a part‑time basis. Working three days a week from 9 am to 3 pm, you will ensure smooth order processing, stock control and customer service in a fast‑moving environment.

Key responsibilities

• Process customer orders from receipt to dispatch, guaranteeing accuracy and timeliness.
• Coordinate picking, packing and shipping with the warehouse team.
• Maintain stock records, investigate discrepancies and flag low‑stock items.
• Generate and issue sales invoices and support purchase‑order processing.
• Arrange domestic freight bookings and prepare shipping documentation.
• Track deliveries and confirm proof of delivery.
• Keep CRM data up‑to‑date, managing customer and supplier information.
• Handle business correspondence, filing and document control.
• Provide general administrative support and contribute to new initiatives.

Required profile

• Strong organisational ability and meticulous attention to detail.
• Previous experience in an administrative, operations, customer‑service or sales‑support role.
• Excellent communication skills for liaising with customers, suppliers and internal teams.
• Ability to manage multiple priorities and work effectively under pressure.
• Proactive, flexible and willing to support the wider team.

Required skills

• Experience using CRM systems.
• Proficiency with Microsoft Office applications.

What we offer

• Competitive salary (£14‑£15 per hour equivalent to £20‑£22k per year).
• Company pension scheme.
• Ongoing training and development opportunities.
• Supportive and collaborative working environment.
• Discretionary paid day off when your birthday falls on a working day.
• Potential for growth within an expanding business.