Sales Support Executive

About the role

Join a fast‑moving, design‑led consumer products business as a Sales Support Executive. You will act as the backbone of the commercial team, ensuring that customer orders, product data and retailer requirements flow smoothly from order entry to delivery.

Key responsibilities

• Support Key Account Managers with day‑to‑day management of major retail accounts.
• Maintain customer documentation and meet retailer portal deadlines.
• Process orders and keep internal systems accurate.
• Coordinate product specifications, pricing and packaging details.
• Prepare product samples, meeting packs and presentation materials.
• Liaise with Product Development, Logistics and Customer Service to keep projects on track.
• Identify and resolve order queries quickly.
• Maintain databases and suggest process improvements.

Required profile

• Experience in sales support, sales administration, order processing or commercial administration.
• Background in consumer products, gifting, homewares, stationery or similar retail supply is a plus.
• Excellent organisational ability and attention to detail.
• Strong communicator who can build relationships across teams.
• Proactive, solution‑focused and able to work independently.

Required skills

• Microsoft Excel

What we offer

• Competitive salary of £30,000 per year.
• Opportunity to work within a creative business supplying leading UK retailers.
• Collaborative, fast‑paced environment with room for growth.