Sales Support Operative

About the role

An exciting opportunity has arisen for a highly organised and motivated Sales Support Operative to join a fast‑paced business in Uxbridge. You will support the sales function by managing customer orders from receipt to completion and ensuring a seamless customer experience.

Key responsibilities

• Process and manage customer orders end‑to‑end.
• Maintain accurate records and update order status in the system.
• Resolve customer queries and liaise with internal departments.
• Provide administrative support to the sales team.
• Assist with reporting and data entry tasks.

Required profile

• Previous experience in sales support, sales administration, customer service or order processing.
• Strong organisational skills with the ability to manage multiple priorities.
• Excellent written and verbal communication.
• Proactive, confident in dealing with customers and internal stakeholders.
• Comfortable working in a fast‑paced environment.

Required skills

• Strong administration and organisational abilities.
• Excellent customer service skills.
• Attention to detail and accuracy.
• Proficiency in Microsoft Office, especially Excel (pivot tables and VLOOKUP desirable).
• Experience with ERP or CRM systems is advantageous.

What we offer

• 21 days annual leave plus bank holidays, with an additional day per year of service (up to 25 days).
• Excellent career progression opportunities, including a path to Account Manager.
• Ongoing training and mentoring.
• Friendly, collaborative working environment.
• Modern open‑plan offices.