Sales Support Representative – UK (Remote)

About the role

As a Sales Support Representative you will handle the administrative side of the sales cycle while building skills for future sales growth. The position is remote within the United Kingdom and supports IGXGlobal’s technology solutions.

Key responsibilities

• Enter customer purchase orders accurately into the system.
• Track orders to ensure timely delivery and meet customer expectations.
• Manage open orders, confirming invoicing is correct and on schedule.
• Proactively resolve issues with customers and suppliers.
• Assist customers with returns, order inquiries, and provide information.
• Support quoting and suggest add‑on options such as warranties, service agreements, accessories, or supplies.

Required profile

• Knowledge of computers, networking, and the broader IT industry.
• Excellent phone and written communication skills.
• Ability to prioritize tasks and multitask effectively.
• Team‑player attitude with a positive outlook.
• Proficiency with the Microsoft Office suite.

Required skills

• Computers/networking
• Microsoft Office

What we offer

• Industry leadership in cloud, security, data center, AI and digital infrastructure.
• Access to cutting‑edge technology solutions and top vendor partnerships.
• Career growth through continuous learning and internal mobility.
• Supportive, collaborative culture that values innovation and diversity.