Sales Team Manager - Hospitality Industry

About the role

Huzzle connects talent with companies across the UK, US, Canada, Europe and Australia. It is recruiting a Senior Sales Team Lead for a fast-growing hospitality brand that offers aesthetically curated vacation rentals. The role sits in the Head of Sales department and is fully remote, bridging guest experience, operations and growth while managing relationships with property owners.

Key responsibilities

• Oversee guest communications with a strict ten-minute response time.
• Manage cleaning reports and review property photos so homes meet the company's SOP standards.
• Refine existing workflows and create new SOPs to improve efficiency and scalability.
• Maintain ongoing communication with property owners and provide regular updates.
• Spend about one hour each day on supplemental sales activities to drive revenue.
• Run "Think Like An Owner" projects and special initiatives aimed at improving the bottom line and guest satisfaction.
• Monitor and report team performance against base KPIs and the Focus of the Month.

Required profile

• Senior-level experience in Real Estate or Hospitality.
• Previous experience in the short-term or vacation rental industry.
• Proven objection handling and high-level negotiation.
• Native-level English with excellent written and verbal communication.
• Availability to work a strict PST 9:00 AM - 5:00 PM schedule.

Required skills

• Google Workspace
• Slack and Monday.com
• Cold calling, cold emailing and discovery calls

What we offer

• Competitive salary
• Fully remote work environment
• Long-term stability in a growing company
• Opportunity to work in the luxury hospitality and real estate sector