Sales Team Manager

About the role

Step into a leadership role that makes an impact. We’re looking for an energetic, motivational and results‑driven Sales Team Manager to lead our Cirencester‑based sales team. You’ll drive performance, support individual development and create a positive, high‑achieving culture where people can thrive.

Key responsibilities

• Lead and inspire a team of sales agents to exceed revenue, quality and customer satisfaction targets.
• Deliver regular coaching, one‑to‑one meetings and development sessions to support performance.
• Maintain FCA compliance and ensure all processes meet regulatory and company standards.
• Oversee daily operations including schedules, holiday approvals and absence management.
• Support recruitment, onboarding, performance reviews and probation processes.
• Manage escalations and complex customer queries, ensuring swift and effective resolutions.
• Produce accurate team performance reporting for the Sales Manager.
• Create a supportive, engaging team culture focused on growth and continuous improvement.

Required profile

• Previous experience managing or supervising a sales team in a fast‑paced, target‑driven environment.
• Excellent coaching and mentoring skills.
• Strong understanding of sales processes (FCA experience desirable).
• Confident decision‑making and outstanding organisational skills.
• Ability to stay calm under pressure while driving high standards.
• Positive, proactive leadership style with a passion for people development.