Scheduler – Repairs & Maintenance Coordination

About the role

Peabody is looking for an organised, customer‑focused Scheduler to keep our repairs and maintenance service running smoothly for residents. You will be the central point for coordinating operatives and contractors, managing changing workloads and ensuring that repairs are completed safely, efficiently and on time.

Key responsibilities

• Schedule and allocate work for repair operatives and external contractors.
• Monitor progress of jobs and adjust plans to meet service targets.
• Maintain accurate records of work orders, schedules and outcomes.
• Communicate with residents, customers and internal teams to provide updates and resolve issues.
• Ensure compliance with health and safety standards throughout the repair process.

Required profile

• Strong organisational abilities and the capacity to juggle multiple priorities.
• Excellent communication skills and a customer‑service mindset.
• Calm under pressure, adaptable and solution‑oriented.
• Team player who embraces continuous improvement.

Required skills

• Proficiency with Microsoft Office.
• Experience using operational or scheduling systems.
• Ability to build strong relationships with customers and contractors.