Scheduling & Administration Team Leader (Compliance & Empty Homes)

About the role

Hyde is seeking a Scheduling & Administration Team Leader for its Compliance & Empty Homes division in Havant. You will lead a high‑performing scheduling and administration team, ensuring property compliance services and empty‑home programmes are delivered safely, efficiently and to a high customer‑focused standard.

Key responsibilities

• Lead, coach and develop an inclusive scheduling and administration team.
• Coordinate administration for property compliance activities, including gas, electrical, boiler, rewiring and heating works.
• Manage scheduling and follow‑up for empty homes, meeting agreed timescales.
• Maintain accurate systems, data and reports to monitor performance, productivity, compliance and service issues.
• Collaborate with colleagues, contractors and stakeholders to improve service delivery and customer satisfaction.

Required profile

• Proven experience leading, coaching and developing an administrative or operational support team.
• Strong scheduling, administration and coordination abilities with excellent attention to detail.
• Proactive mindset with a passion for delivering reliable, customer‑focused property services.
• Ability to use systems, data and reports to monitor performance, identify issues and support service improvement.
• Good understanding of property services, compliance, repairs, maintenance, empty homes or contractor administration.

Required skills

What we offer

• Excellent pension scheme
• Generous holiday allowance
• Life assurance
• Award‑winning flexible benefits platform
• Support for learning and career development
• Hybrid working model