School Business Support Officer

About the role

This temporary, full‑time position supports a busy secondary school in Wigan during a period of staff absence. The successful candidate will act as the first point of contact for visitors, parents and external agencies, ensuring a professional and welcoming front‑of‑house service.

Key responsibilities

• Provide reception and administrative support to keep the school office running smoothly.
• Greet visitors, manage safeguarding sign‑in procedures and handle telephone and email enquiries.
• Receive and process deliveries, post and courier collections.
• Update and maintain pupil records, attendance data and assist with admissions.
• Produce letters, reports and other documentation as required.
• Offer administrative assistance to senior leaders and teaching staff.

Required profile

• Previous experience working in a school office environment.
• Strong knowledge of SIMS (School Information Management System).
• Experience handling reception duties and dealing with visitors professionally.
• Excellent communication and organisational abilities.
• Understanding of school safeguarding procedures.
• Enhanced DBS on the Update Service or willingness to obtain one.

Required skills

• SIMS
• Microsoft Office applications

What we offer

• Competitive hourly pay (£14‑£18 per hour) through Hays Education.
• Ongoing support from a dedicated education consultant.
• Access to free Hays CPD training courses.
• Potential to extend the role beyond the Autumn term, subject to school needs.