School Receptionist

About the role

We are looking for a professional, organised and welcoming School Receptionist to join a specialist SEN provision in Ealing. The role is the first point of contact for visitors, parents and staff, ensuring the smooth daily running of the school office while supporting an inclusive environment for students with SEND.

Key responsibilities

• Greet and direct visitors, manage incoming phone calls and emails in a professional manner.
• Maintain accurate student records, attendance logs and administrative systems.
• Support safeguarding procedures, including visitor sign‑in and school security protocols.
• Perform general office duties such as filing, data entry and correspondence.
• Liaise with teaching staff, SENCOs and leadership teams to facilitate school operations.
• Assist with organising meetings, appointments and school events.
• Ensure the reception area remains calm, welcoming and professional at all times.

Required profile

• Previous experience in a receptionist, administrative or school office role (preferred).
• Strong communication and interpersonal skills.
• Excellent organisational ability and attention to detail.
• Ability to multitask and remain calm under pressure.
• Understanding of safeguarding procedures (training can be provided).
• Willingness to obtain an Enhanced DBS check.

Required skills

• Proficiency in Microsoft Office.
• Familiarity with basic IT systems.
• Experience with school management software such as SIMS or Arbor (desirable).

What we offer

• Supportive and friendly working environment within a specialist provision.
• Opportunities for training and professional development.
• A rewarding role supporting young people with additional needs.
• Competitive salary based on experience.