Seasonal Receptionist – Front‑of‑House Lead

About the role

PYRO is seeking a seasonal Receptionist to be the first and last point of contact for guests from May to mid‑September. You will manage the front‑of‑house arrival experience, welcome guests to the garden bar, and ensure a smooth flow throughout the busy terrace season.

Key responsibilities

• Greet and seat guests, creating a warm, taverna‑style welcome.
• Manage reservations, floor plans and guest flow using industry‑standard systems.
• Coordinate with the kitchen and floor team to optimise cover numbers and revenue.
• Oversee peak‑season terrace operations, handling high‑intensity periods with poise.
• Maintain accurate records of bookings and ensure seamless hand‑overs between shifts.

Required profile

• Exceptional hospitality with a natural ability to make guests feel at home.
• Strong organisational skills and experience in high‑volume, premium venues.
• Commercial mindset to maximise covers while preserving guest experience.
• Proactive leadership during busy periods and full availability for the contract duration.

Required skills

• Experience with reservation platforms such as SevenRooms, OpenTable or ResDiary.

What we offer

• Opportunity to join a flagship opening in the heart of Borough.
• Professional growth within a team led by ex‑HIDE talent.
• A vibrant, open‑fire kitchen and garden bar environment.
• Exposure to high‑profile London hospitality operations.