Secretary – Distribution Team

About the role

We are seeking a proactive Secretary to join our Distribution team, providing high‑quality secretarial and PA support to the Distribution Director and Site General Managers at our Walsall or Stoke processing centre. The role involves managing complex diaries, coordinating meetings and travel, and acting as a trusted partner across the organisation.

Key responsibilities

• Manage complex and competing diaries, meetings and business activities with sound judgement and tact.
• Organise and coordinate meetings and events, including agendas, minutes, venues, catering and follow‑up actions.
• Prepare, format, proofread and distribute correspondence, presentations, reports and spreadsheets.
• Collate, lead and circulate weekly and monthly departmental reports and information.
• Maintain accurate departmental records, organisation charts, contact lists and documentation.
• Arrange domestic and international travel, handling itineraries, accommodation, transport and meeting logistics.
• Support departmental and company‑wide events such as conferences, inductions, charity initiatives and team away days.
• Provide induction support for new associates and leaders, including workstation and equipment set‑up.
• Process purchase orders and coordinate office supplies and stationery.
• Act as a professional and discreet point of contact, building effective working relationships.
• Provide cover for other secretaries and the wider leadership team as required.

Required profile

• Experience in a Secretary, PA or senior administrative role supporting senior leaders.
• Strong diary, meeting, travel and event coordination experience in a fast‑paced environment.
• Excellent organisational and time‑management skills with the ability to handle opposing priorities.
• High standard of written and verbal communication with exceptional attention to detail.
• Demonstrated discretion and professionalism when handling confidential information.
• Strong interpersonal skills and ability to build relationships at all levels.

Required skills

• Microsoft Outlook
• Microsoft Word
• Microsoft PowerPoint
• Microsoft Excel