Senior Administrator

About the role

We are seeking a Senior Administrator to join the Network Management & Enforcement team in Edinburgh. The role provides senior‑level administrative support to Transport Officers, Engineers, Project Managers and the Team Manager, helping deliver key transport projects and services across the city.

Key responsibilities

• Provide senior administrative assistance via telephone, email, Microsoft Teams and face‑to‑face interactions.
• Coordinate information, documentation and service requests to support project delivery.
• Maintain accurate records and update internal systems.
• Liaise with internal and external stakeholders, handling confidential information in line with policies.
• Prioritise workloads, resolve service queries and contribute to continuous service improvement.

Required profile

• Proven experience in a senior administrative or business support role.
• Excellent organisational skills and strong attention to detail.
• Effective communication and stakeholder management abilities.
• Experience using databases and IT systems.
• Ability to manage confidential information and meet deadlines.
• Experience in a regulated or public‑sector environment is desirable.

Required skills

• Microsoft Teams
• Database systems

What we offer

• Hybrid working arrangement (Edinburgh Central office).
• 36 hours per week, Monday‑Friday.
• Competitive rate of £16.07 per hour.
• Temporary contract with ongoing opportunities, start date ASAP.