Senior Administrator

About the role

We are looking for a Senior Administrator to join a leading provider of classification and compliance services to the marine and offshore industries. The role involves managing email correspondence, ensuring documentation is processed correctly, and supporting data analysis to drive business performance.

Key responsibilities

• Monitor and respond to emails from multiple folders, taking appropriate action.
• Plan, evaluate and process documentation, data and tasks in line with business requirements and deadlines.
• Review and analyse data to produce management information, statistics and identify process failures.
• Handle complex queries and build relationships with suppliers, couriers and internal/external clients, resolving service issues.
• Coach team members to facilitate knowledge transfer and effective application of processes.
• Conduct all activities in accordance with internal procedures, contractual obligations, cost structures and budget constraints.

Required profile

• Previous administration experience.

Required skills

What we offer

• The opportunity to join a fantastic organisation.