Senior Administrator / Office Manager

About the role

A well‑established financial services firm in Blackpool is creating a senior administrative position to lead its office operations. The role combines hands‑on administrative work with broader practice‑management responsibilities, offering the chance to shape how the office runs as the business restructures its support function.

Key responsibilities

• Manage the full administrative workflow supporting the wider team.
• Allocate work, monitor deadlines and ensure cases progress without delay.
• Review and refine standard operating procedures to improve efficiency.
• Act as the operational hub of the office, providing oversight and structure to daily activities.
• Liaise with providers, clients and internal team members to maintain smooth service delivery.
• Support compliance and uphold consistent administrative standards.

Required profile

• Proven experience in a senior administrative or office‑management capacity.
• Strong organisational skills with a natural ability to coordinate workloads across a team.
• Confidence reviewing processes and identifying improvement opportunities.
• Professional, methodical approach and ability to balance hands‑on work with broader operational oversight.
• Experience within financial services is advantageous but not essential.

Required skills

What we offer

• Competitive salary between £30,000 and £35,000 per year.
• Standard office hours 8:30 am‑5:00 pm with flexi‑time and the ability to accrue time in lieu.
• Opportunity to shape office processes within a stable, growing firm.