Senior Application Support Officer

About the role

We are seeking a Senior Application Support Officer to join our team in Bristol on a temporary basis. You will be the primary point of contact for the NEC Housing Application, ensuring the system runs smoothly and supports ongoing business needs.

Key responsibilities

• Provide hands‑on support for the NEC Housing Application, including configuration updates across multiple modules.
• Assist with system change and implementation activities, keeping the application aligned with operational requirements.
• Create and amend communications, set up alerts, and manage workflows within Task Manager and CRM tools.
• Write and modify SQL queries to support reporting, troubleshooting, and data‑quality improvements.

Required profile

• Extensive experience working with the NEC Housing Application.
• Proven ability to support system changes and day‑to‑day application usage.
• Strong understanding of how Task Manager and CRM workflows drive service delivery.
• Working knowledge of SQL for query development and data analysis.

Required skills

• NEC Housing Application
• SQL
• Task Manager
• CRM

What we offer

• Daily rate of £310.36 (PAYE) for a temporary contract.