Senior Client Advisor – Commercial Insurance

About the role

Marsh Commercial is recruiting a Senior Client Advisor based in Skipton or Harrogate. The role suits an experienced insurance professional with a strong background in commercial client servicing, renewals and placement support. You will support Client and Account Executives, help shape placement strategy, manage mid-term adjustments and deliver excellent service to a diverse portfolio of commercial clients.

Key responsibilities

• Support Client Executives with placement strategy for insurance renewals and mid-term changes to risk
• Request, review and interpret underwriting information on behalf of commercial clients
• Prepare and submit accurate market presentations and slips with Client Executives and the Placement Team
• Use Marsh online trading systems to collate and negotiate renewal terms with existing and prospective insurers
• Work with internal teams to prepare client reports for renewals
• Produce or request insurer documentation as required
• Review and comment on indemnity and insurance clauses
• Act as a senior point of contact for complex queries and support colleagues' development

Required profile

• Proven experience managing the full renewal process for commercial insurance programmes
• Good awareness of clients' businesses, insurance requirements and service expectations
• Experience handling complex client needs and supporting technical or service-related queries
• Cert CII qualified; progress toward ACII desirable

Required skills

• Strong organisational and time-management skills, able to manage multiple priorities
• Confident, client-facing approach and calm under pressure
• Strong technical knowledge and confidence supporting complex accounts

What we offer

• A growing, high-performing team serving a broad range of commercial clients
• Collaborative environment focused on best practice, client service and technical expertise
• Training, support and development with clear career progression
• Hybrid work, with at least three days per week in the local office