Senior Credit Controller - Delegated Authority

About the role

A well-established Lloyd's market insurer is looking for an experienced Senior Credit Controller to take ownership of a substantial Delegated Authority portfolio. The role reports to the Senior Finance leadership and suits a London Market professional who wants to work with a high degree of autonomy, combining hands-on portfolio management, stakeholder engagement and support for a more data-driven credit control function. The position is based in London with hybrid working.

Key responsibilities

• Manage a large Delegated Authority portfolio, covering premium settlements and outstanding balances
• Use dashboard analytics and Power BI to monitor premium variances, identify discrepancies and track portfolio performance
• Ensure timely processing of FDO signings and receipt of paid premium bordereaux across key accounts
• Reconcile written and paid premiums, investigate discrepancies and resolve outstanding balances
• Maintain regular contact with Lloyd's brokers and coverholders, and arrange meetings with brokers where settlement performance is below expectations
• Work with underwriting stakeholders to identify problematic accounts and implement remedial action plans
• Review binding authority agreements and policy documentation to support premium reconciliation
• Contribute to improved credit control reporting and explore automation, AI tools and Microsoft Copilot to improve efficiency

Required profile

• Credit control experience in the Lloyd's or London insurance market, with exposure to Delegated Authority business
• Good understanding of the Lloyd's premium settlement cycle, including processing, reconciliation and collection
• Experience managing complex premium accounts and resolving outstanding balances
• Familiarity with binding authority agreements and the Insurers' Market Repository (IMR)
• Strong communication skills and ability to work independently on a substantial portfolio

Required skills

• Advanced Microsoft Excel (IF statements, lookups, Pivot Tables)
• Power BI or similar dashboard tools
• Desirable: experience with large Delegated Authority portfolios, credit control reporting dashboards, process automation and Microsoft Copilot