Senior Credit Controller

About the role

Join a high‑performing finance team in Watford as a Senior Credit Controller. You will own the accounts receivable function, build strong customer relationships and drive cash‑collection performance while supporting continuous improvement of finance processes.

Key responsibilities

• Take ownership of the sales ledger and manage a portfolio of key customer accounts.
• Oversee the end‑to‑end credit control process to ensure timely collection of outstanding debt.
• Build and maintain excellent relationships with customers and internal stakeholders to resolve queries efficiently.
• Identify and implement process, system and control improvements to meet KPI targets.
• Supervise, mentor and provide cover for the Accounts Receivable Assistant.
• Assist with month‑end and year‑end close activities, including balance‑sheet reconciliations and audit support.
• Produce accurate debtor performance reports and support ad‑hoc finance projects.

Required profile

• Proven experience in credit control or accounts receivable.
• Strong track record of managing customer accounts and reducing aged debt.
• Excellent communication, negotiation and relationship‑building abilities.
• Proactive mindset with a passion for process improvement and results.
• Ability to prioritise workloads and meet deadlines in a fast‑paced environment.
• High attention to detail and strong organisational skills.
• Experience supervising or mentoring junior team members is advantageous.

Required skills