Senior Director of Operations

About the role

JoVE is seeking an experienced Senior Director of Operations to act as the operational right‑hand to the CEO. You will lead the analysis of business processes, eliminate inefficiencies, and drive scalable improvements across a fast‑growing, international organization.

Key responsibilities

• Review and assess workflows, deliverables and outcomes across all company operations to identify gaps and implement actionable process improvements.
• Identify, evaluate and deploy AI‑powered tools and automation solutions to streamline daily workflows and boost team productivity.
• Partner with department heads to refine processes, tools, metrics and KPIs.
• Build and maintain executive dashboards and reporting systems for the CEO and leadership team.
• Lead enterprise‑wide operational initiatives with strong execution discipline.
• Support the CEO in expanding operations into new markets.

Required profile

• Bachelor’s degree.
• 10+ years of experience in technology and business operations.
• 8+ years of management experience, including leading teams of 20+ people.
• Proven track record designing and implementing scalable processes, workflows and playbooks.
• Extensive experience with business analytics, dashboard creation, KPI development and performance reporting.
• Experience working directly with executive leadership and providing strategic operational insights.
• Highly proactive, detail‑oriented and results‑driven.
• Background in fast‑growing, international organizations.

Required skills

• AI‑powered automation tools.
• Business analytics platforms.
• Dashboard creation and reporting tools.
• KPI development and performance measurement.

What we offer

• Competitive compensation.
• Direct impact on scientific research and education.
• Opportunity to work with global teams in an innovative, collaborative environment.
• Clear career advancement path through a strong promotion‑from‑within culture.