Senior Facilities Manager (M&E & Critical Infrastructure)

About the role

We are looking for an experienced Senior Facilities Manager to lead the London office’s facilities function. The role combines leadership of hard‑ and soft‑services, oversight of critical building infrastructure and close partnership with technology, security and business teams in a fast‑paced, technology‑driven environment.

Key responsibilities

• Lead day‑to‑day facilities operations across the London office, ensuring a safe, efficient and high‑quality workplace.
• Oversee mechanical and electrical systems, HVAC, BMS, security, cleaning and other workplace services.
• Manage and develop the London Facilities team, driving service excellence and continuous improvement.
• Maintain oversight of critical infrastructure such as power systems, UPS, generators, cooling systems, communications rooms and monitoring systems.
• Work with engineering contractors and service providers to diagnose, resolve and prevent building‑services issues.
• Review maintenance performance, identify risks and ensure technical issues are addressed effectively.
• Manage suppliers, contractors, service‑level agreements and performance standards.
• Support workplace projects including refurbishments, fit‑outs and infrastructure upgrades.
• Partner with Technology, Security and business stakeholders to support operational resilience and business continuity.
• Ensure compliance with health and safety requirements, statutory obligations and company standards.

Required profile

• Significant facilities management experience within a complex corporate, financial services, technology or mission‑critical environment.
• Proven ability to lead and develop facilities teams.
• Strong operational and technical capability with a track record of managing M&E building services.
• Excellent stakeholder management and supplier negotiation skills.

Required skills

• Mechanical systems knowledge
• Electrical systems knowledge
• HVAC expertise
• Building Management System (BMS) operation
• Uninterruptible Power Supply (UPS) management
• Generator maintenance
• Cooling system oversight
• Communication rooms and monitoring systems familiarity